Contact

Contact

Let’s Talk

Whether you’re sourcing equipment for a new clinic, scaling a regional distributor network, or need service on existing systems — our team is ready to respond.

How Can We Help?

Pick the channel that matches your request. We reply to all inquiries within one business day.

General Inquiries

Partnership, media, and anything that doesn’t fit elsewhere.

Sales

Quotes, product questions, distributor onboarding, and bulk clinical rollouts.

Technical Support

Troubleshooting, warranty claims, service scheduling, and remote diagnostics.

Headquarters

Shenzhen HQ serves APAC directly and coordinates regional service hubs in Rotterdam and Miami.

Shenzhen IWA Medical Technology Co., Ltd.

Address
Building 4, Zhongpengcheng Industrial Park,
Matian Street, Guangming District,
Shenzhen, Guangdong 518107, P.R. China
Hours
Monday – Friday, 9:00 – 18:00 CST (GMT+8)
After-hours
Clinical service requests are handled 24/7 via the service desk.

Regional Contacts

For faster response, reach out to the hub closest to your time zone.

APAC

Shenzhen HQ · GMT+8

EMEA

Rotterdam · GMT+1

Americas

Miami · GMT−5